Just a few friendly suggestions to make your experience at dragonfly as enjoyable as possible…
Arrive Early: 10 - 15 minutes before start time so that you can sign in, change and relax before class. Please arrive on time for class. Your space will be given away to anyone who is waiting if you haven’t arrived by the start of class.
Running Late: Please be aware that classes start on time. Your space will be given away to anyone waiting if you haven’t arrived by the start of class. Late arrivals may be locked out. If you are running more than 10 minutes late, you will not be able to enter the class.
Waitlist: If you have signed up for the waitlist, you have signed up for the class. You must OPT-IN to receive the text/email notifications for the waitlist. Waitlist notifications may come in the middle of the night (2AM, 3AM, 4AM) and will always arrive a minimum of 2hrs prior to the class starting. Be sure to remove yourself from the waitlist the night before if you don’t want to attend in the morning. If you get moved into the class, we are holding a spot for you whether you confirm your attendance or not. If you cannot make it, you will need to cancel your reservation through your Mindbody account a minimum of 2hrs prior to the class starting. Cancellations are not accepted over the phone, email, or social media messaging If you don’t get off the waitlist, your class credit will be placed back to your account to use at another time. There are no cash refunds on any purchases. Only class account credit.
No Show and Late Cancel Policy: If you cannot make it to class, you need to cancel your reservation through your account at least 2 hours before the class is schedule to start. Class cancellations cannot be accepted by phone message, email, or social media messaging. A $10 fee will be assessed for no shows & late cancels for members (including new student / welcome back specials). Class pass holders who no show or late cancel will forfeit their class pass. Advanced class reservation privileges will be suspended for any member without a valid credit card on file. **There is a 48hr cancellation notice for workshops, special events, and private sessions.
Mat spacing during class: Designated mat spaces will be pre-marked with stickers on the floor in the main and hot studios.
No touch check-in process: Upon arrival at the studio, each student will be checked in by the front-desk personnel or teacher.
Refund Policy: All sales are final and there are no cash refunds - account credit only. Class packs/purchases are not transferrable and cannot be extended beyond expiration date.
Hot Yoga and Pregnancy: We recommend stopping your hot yoga practice during pregnancy by your 10th week. Our of an abundance of caution for your health and your baby’s health, we do not allow anyone past their 12th week of pregnancy to practice hot yoga.
Yoga with your Teenager: The minimum age for our in person, main studio classes is 16 accompanied by an adult. The hot studio minimum age is 18. Please consider the live virtual classes classes for younger teens or try a family private yoga session.
Phones and Apple Watches: To enhance your practice and those around you, no phones in the studios and please silence the notifications of your watch.
Conversations / Singing During Practice: We can relate! Something happens during class that you want to share with your friend/yoga neighbor or your favorite song is on the playlist. Please be respectful of the teacher and mindful of your fellow students and hold your conversation and song until after class.
Store your Stuff: We strive to keep our space clean and free of clutter. Please put your belongings in a cubby or on a hook. Please leave your valuables and personal items at home or in your car. Dragonfly Yoga Studios are not responsible for lost or stolen items.
No Shoes in the Studio: Please store shoes and other personal belongings in the lobby cubbies.
Yoga Brain: Leave something behind after class? No problem, check our lost and found for any forgotten items. Any unclaimed items, including yoga mats, are donated so be sure to call us if you’re not able to retrieve your item in a timely manner.
No Perfume, Cologne, or Vape/Smoke Please: We practice deep breathing during class and some people are allergic to strong odors. Please be clean but leave the heavy perfumes, colognes, and vaping for after class.
Cleanliness is next to Everything: We get it! Why bother showering before you come to sweat in a yoga class? Back to the same reason as above, we practice deep breathing. Strong body odors can be as difficult to breathe as strong perfumes or colognes. Again, please arrive to practice clean.
Come with an Empty Stomach but not Starving: To avoid discomfort, allow 2 -3 hours for larger meals to digest before practice. Really hungry and need something before practice? Try a small piece of fruit or a handful of nuts.
Hydrate and Bring a Water Bottle: You will definitely sweat in our HOT classes!
Extra Sweaty: We are happy to provide you with one complimentary sweat towel. If you find you need another, please bring an extra from home or try a yoga mat towel to soak up any extra sweat.
Chill out before Class: Our yoga rooms are a great place for meditation and contemplation before class. If you prefer to chat, then please honor other students by taking conversations out into our lobby.
Talk to your Teacher before Class: If you have any injuries or health conditions that will affect your yoga practice, please tell us before class. Our teachers can offer helpful modifications and suggestions so that you can honor and serve yourself in class.
Please respect the Teacher’s Sequencing: Your teacher has a plan for every class. Please follow the given sequence, a modification of the pose, or child’s pose if the sequencing is not for you.
Leave it Better than You Found It: Please put all your props neatly away and follow the golden rule to leave it better than you found it! Outside of the studio too! .
Leaving Early? Please do so before the final resting pose, Savasana. If possible, please notify your teacher before class starts if you need to leave early Savasana is the most important posture in the class, please try your best to always stay until the end.
Cancelling Membership? Please email your cancellation request to info@dragonflyyogafred.com a minimum of 14 days prior to your next billing period. Cancellations are not accepted by phone or social media messaging.
Namaste, The Dragonfly team of staff and teachers
